Big Society Capital Impact Report

Impact Report 2023 | Schroder BSC Social Impact Trust plc

Schroder BSC Social Impact Trust plc | Impact Report 2023

SOC CASE STUDY: Refugee Better Outcomes Partnership (RBOP)

LEARNING AND ENGAGEMENT IN THE YEAR: Assessing public value

The UK has been the pioneer of social outcomes contracts since the model was first developed a decade ago, developing 90 projects, more than any other country. To date this approach has been used by over 180 commissioners, predominantly across local and central government, involving over 220 social sector delivery partners, and ultimately benefitting over 55,000 people. In 2022 Big Society Capital published the most comprehensive independent review of value of the UK SOC market to date. This analysis found that outcomes contracts have generated over £1.4bn of value, against a total cost to commissioners of £139m, meaning for every £1 spent SOCs have returned £10 in value for the public purse. Partnership between government, socially motivated investors and local delivery organisations is crucial to unlocking this value. Focus groups conducted by Public First show that when it comes to public service delivery which is tackling complex issues, such as homelessness or children on the edge of care, being local matters most to people – that the service was delivered locally by local organisations who knew the area and were contributing to the local economy. This was more important to people than whether this was done via the public, social or private sector. BSC has also produced an insight series setting out how high-quality local services can be supported through social outcomes partnerships, drawing on insights from SBSI’s portfolio and focusing on Education, Employment and Health.

The UK offers protection to over 13,000 refugees each year. Refugees face severe challenges including a lack of access to stable housing, barriers to employment, mental health issues, low levels of English language and limited social connections. Over 80% of refugees are people who come through the asylum system. Many of these people will have waited years to receive their refugee decision, living in asylum accommodation during this time with limited access to any support. The Refugee Better Outcomes Partnership (delivering programmes

in Plymouth and in the Northeast of England) provides one-to-one support to refugees with the transition out of asylum accommodation and into the community. The programme completed its first full year in 2022, and is scheduled to run to 2024. While the programme operates at small scale and is highly localised, we believe this has significant potential as a catalyst for systems change, which is urgently needed to address the ongoing refugee crisis.

Targeting long term integration and employment

Bridges Social Outcomes Fund II

£4.7m social outcomes contract

Up to 8,000 refugees supported to 2027

Financial drivers and risk mitigation

Impact return and risk mitigation

Outcomes For All: 10 Years of Social Outcomes Contracts

Flexible delivery, finance and adaptive management of personalised programmes to improve outcomes for refugees

What: Long term integration and employment W ho : Refugees who have come through the asylum process How Much: The programme will support 800 refugees, with 366 enrolled so far, and 12 already helped into employment Contribution: Existing support for this group is fragmented. Without a targeted service that pro-actively engages them, many will not receive any support Risk: There is a co-ordination risk given the number of different agencies involved in providing support for this group, mitigated by regular delivery partner forums

Home Office funded payments, contracted based on delivery of agreed milestones focused on improving lives of refugees

Sweet Sp o t

Active management of delivery around social outcomes helps create better outcomes and better value while reducing implementation risk

User Voice

RBOP has set up forums between delivery partners and other external agencies interacting with refugee clients, including job centres, colleges and local authority housing teams. Any of the frontline support workers and managers are former refugees themselves, and through these forums have been feeding back and inputting into service design.

Any reference to sectors/countries/stocks/securities are for illustrative purposes only and not a recommendation to buy or sell any financial instrument/securities or adopt any investment strategy.

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